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Privacy Policy

Effective Date: Mar 29, 2025

Last Updated: Mar 29, 2025

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Welcome to KaiwaBloom! We take your privacy seriously and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share information when you use the KaiwaBloom mobile application ("App") and related services ("Services") available on Apple App Store and Google Play Store.

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By using our App, you agree to the collection and use of information as described in this Privacy Policy. If you do not agree, please discontinue use of our Services.

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1. Information We Collect

We collect various types of data to provide and improve our Services.

1.1 Information You Provide

  • Account Information: When creating an account, we collect your email address, username, and learning preferences.

  • Learning Progress: We store your study activity, completed lessons, review history, and custom learning items to personalize your experience.

  • Support Requests: If you contact us for assistance, we collect the information you provide to address your request.

1.2 Automatically Collected Information

  • Device Data: We collect device information such as device type, operating system, app version, and performance metrics to ensure the App runs smoothly.

  • Usage Data: We track interactions within the App, including which learning materials you engage with and how often.

  • Error Logs & Diagnostics: In case of crashes or technical issues, we may collect app performance logs to improve stability.

1.3 Third-Party Services

  • Analytics Providers: We use third-party analytics tools (e.g., Google Analytics, Firebase) to understand user behavior and improve the App.

  • Payment Processors: If you make a purchase, payments are securely processed through Apple or Google, and we do not store any credit card details.

  • Advertising & Marketing Tools: If we run promotional campaigns, we may work with third-party advertising services, but we do not sell personal data.

 

2. How We Use Your Information

We use your data to:

  • Enhance your learning experience with personalized study plans.

  • Track progress and offer spaced repetition reviews.

  • Provide customer support and resolve issues.

  • Send important updates (e.g., policy changes, feature updates).

  • Improve app performance and prevent fraudulent activity.

We never sell or share your personal data with third parties for commercial purposes.

 

3. Data Storage & Security

We take appropriate measures to safeguard your personal data:

  • Data Encryption: User data is encrypted during transmission and storage.

  • Secure Access: We restrict access to personal information to authorized personnel only.

  • Retention Policy: We retain user data as long as needed to provide services. If your account is inactive for an extended period, we may delete associated data.

 

4. Log Data & Cookies

Like many mobile applications, we may collect log data when you interact with the App:

  • This data may include device type, app version, timestamps, and usage trends.

  • We use log data solely for debugging, improving features, and troubleshooting issues.

We do not use cookies in the App, but third-party services may use cookies for analytics purposes.

 

5. Third-Party Services & Integrations

KaiwaBloom may integrate with third-party services, including:

  • Payment Processing: Apple App Store & Google Play Store for purchases.

  • Cloud Storage: Secure servers for storing learning progress.

  • Customer Support Tools: If you contact us, we may use third-party tools to manage inquiries.

These services only access data necessary to perform their tasks and cannot use it for other purposes.

 

6. Legal Compliance & Business Transfers

  • We may disclose personal data if required by law, such as responding to legal processes or government requests.

  • In the event of a business transfer (e.g., merger, acquisition), user data may be transferred to new ownership. We will notify users before such changes occur.

 

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be notified via in-app updates or email. Your continued use of the App after updates signifies acceptance of the revised policy

 

8. Contact Us

If you have any questions or concerns regarding this Privacy Policy, feel free to contact us:

📧 Email: yuto@kaiwabloom.com

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